Laura Baxter
Do You Have any “Divas” in Your Life? You are not alone! Divas and other difficult people rob us of precious time and energy. They make us feel small and insecure. They cause conflicts, chaos, frustration, anger, and even fear. In a world where having productive relationships and effective communication means the difference between success and absolute failure, you need tools that will help you remain calm, confident, poised, and focused on the task at hand so that you accomplish your goals, regardless of any conflict that may be going on around you. This book helps you do just that. It gives you the tools you need to remain calm, centered, and focused when you are dealing with difficult people, and it gives the tools you need to better communicate with everyone on your team -- including your “Divas” -- so that you reach your goals with success. Real Solutions for Real Challenges! This book is for everyone who has ever had difficulties with another person and wants to regain their sanity. It is for project leaders who want their team to be more productive and successful. It is for managers who want to motivate and inspire their employees. It is for the average, everyday person who just wants to be able to cope with difficult people — even when the “diva” is their boss. 3
